Delivery timeline is usually 2-3 working days in metropolitan cities and 5-7 days in the interiors of India basically rural areas.
All the products have the weight inclusives of the packing.
International shipping is done within 24 hours and delivery timeline is 10- 15 days through out the world.
Chaffing dishes are usually delivered in 10-15 days as these are manufactured on the customer demand only.
We ship your orders with the best suitable service providers.
We accept returns only in case of damage product received, different product received, not delivered between given time.
Damage and different product should be reported within 24 hours of delivery of the order on the mail of company and you have 7 days time for the return pickup.
i.e. ecom@crockerywala.com.
If everything is perfectly fine and still you don't want the product in that case we also take returns but you will have to pay the shipping cost, and product needs not to be used or damaged.
Once all the demands are fulfilled you can get your refund in 7-10 days from the date of refund.
Cancellation
Once you place an order and order has not been shipped.you can cancel it and can get 100% refund.
If the order has been shipped and still you want to cancel it than you can only get the 70% amount as refund.
And if you wan to cancel the order after delivery than you can only get 50% amount.
FOR ANY HELP YOU CAN MAIL TO - ecom@crockerywala.com
for immediate help you can call customer support on +91 9984747444 between 11 am - 7 pm from Monday to Saturday.
