- Bpa safe, kids can drink it
- The Crockery wala and company logo is displayed on the products to maintain authenticity of the images. Logos are not actually printed on the products.
- 15 litres come with one candle.
- 20 litres come with 2 candles.
- Half water in upper container and half in lower container is stored.
- Candles are easily replaceable, and can be purchased from our website only.
- Copper stored water is healthy and is very much required in our body.
- You can clean the inner part of pot with pitambhari powder, sample of powder is available with the product, further you can get it from our website or from local general stores or you can wash it with lemon and salt and copper will retain its original colour, in every 15 days the pot is recommended to be cleaned.
- Tap comes fitted with the pot there will be no hassle of leakage or anything.
- Tap vessel is made up of 2 layers on is copper that is used inside and one is steel that is used from outside.
- This vessel is a manual filter and needs to be taken care of overflow.
- The copper used to make the vessel is 99% copper.
- For any other assistance you can connect customer support.
- Any of these filter cleans around 3 litres of water per hour, it may go up or down depending on the water condition.
Specifications of 15 litres filter-
WIDTH- 22 cm
HEIGHT- 48 cm
WEIGHT- 3000 grams
Specifications of 20 Litres Filter-
WIDTH- 26 cm
HEIGHT- 51 cm
WEIGHT- 3500 grams
Weights are without candle. The candle weighs around 300 grams.
Delivery timeline is usually 2-3 working days in metropolitan cities and 5-7 days in the interiors of India basically rural areas.
All the products have the weight inclusives of the packing.
International shipping is done within 24 hours and delivery timeline is 10- 15 days through out the world.
Chaffing dishes are usually delivered in 10-15 days as these are manufactured on the customer demand only.
We ship your orders with the best suitable service providers.
REFUND & CANCELLATION
We accept returns only in case of damage product received, different product received, not delivered between given time.
Damage and different product should be reported within 24 hours of delivery of the order on the mail of company and you have 7 days time for the return pickup.
i.e. ecom@crockerywala.com.
If everything is perfectly fine and still you don't want the product in that case we also take returns but you will have to pay the shipping cost, and product needs not to be used or damaged.
Once all the demands are fulfilled you can get your refund in 7-10 days from the date of refund.
Cancellation
Once you place an order and order has not been shipped.you can cancel it and can get 100% refund.
If the order has been shipped and still you want to cancel it than you can only get the 70% amount as refund.
And if you wan to cancel the order after delivery than you can only get 50% amount.
FOR ANY HELP YOU CAN MAIL TO - ecom@crockerywala.com
for immediate help you can call customer support on +91 9984747444 between 11 am - 7 pm from Monday to Saturday.
